Patio & Hearth Blog

from Patio and Hearth Products Report


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Fire & Hearth Accessories: The Importance Of In-store Visibility

Hearth_Photo_1VANCOUVER, WA – A fire and hearth is the centerpiece of any home or garden. However, garden fire pits, in home wood burning stoves and cooking stoves aren’t just stand alone lifestyle elements. Whether it’s replacement glass, aesthetically complimentary hearth mats, replacement gas fittings, or even just a few new gas logs, stove and fire pit buyers consistently demonstrate that they prefer to purchase indoor and outdoor fire and hearth units from dealers who also stock the kind of accessories which they are likely to need.

Accidents happen. Stove glass sometimes gets broken. Likewise, routine gas safety checks occasionally identify valves and fittings which are in need of replacement. The problem? Your local fire and hearth dealer doesn’t actually stock the parts you require. Instead, you either have to find a a better equipped dealer who does, or attempt to get in touch with your fire pit or stove’s original manufacturer.

HearthPhoto_2Hearth parts and accessories therefore play integral, but often under appreciated parts in the ultimate success of any kind of stove dealership and/or fire and hearth retail outlet. Investors in such iconic lifestyle elements in their homes, don’t want to have to run around town just in order to maintain their particular fire or hearth unit. Moreover, contentious consumers are more likely to purchase a fire or hearth in the first place, from dealers who stock a visible range of accessories and aftercare products.

HearthPhoto_4At Hearth Distribution, we therefore pride ourselves on being able to better equip fire, hearth, and fire pit dealers, with not just a a full range of iconic fire and hearth units, but a full range of parts and accessories also. Even better, Hearth Distribution offer revolutionary low prices, and because we buy from the U.S., we can guarantee faster delivery than any of our stove and stove parts distribution competitors.
In fact, Hearth Distribution offers: • same day shipping on all orders; • no minimum purchases; • factory direct pricing; and • year round early buyer discounts.

Moreover, at Hearth Distribution, we not only stock all our own inventory, but we actively encourage feedback from dealers in regard to what parts, accessories, and even full fire and hearth units they would like to see us include in our catalog.

HearthPhoto_6Showcasing a stove or patio garden pit is a lot like showcasing a new car. People often have a few essential accessories and maintenance products in mind before they even enter your fire pit dealership in the first place. Make sure then, to stock the accessories that your customers want in order to secure bigger sales and ultimately better loyalty in the process.

www.hearthdistribution.com

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Poly-Wood Breaks the Mold with Collaborative Culture and Brand New Material

Select Natural Table-BenchWhen you walk into the offices at Poly-Wood in Syracuse, IN, you feel an energy in the air. Their open concept layout brings departments together and promotes a highly collaborative culture. “It’s not just me, because I’m a leader, making the decisions,” explains Megan Pierson, director of Sales and Marketing. “If it involves employees, we want them to be a part of decisions.”

Poly-Wood believes this culture is one of the keys to their success; it’s charismatic and built on a genuine trust for one another.  “Our customers like dealing with people who are smart, well-trained and love where they work,” continues Pierson. “We’re inspired through sharing and implementing new ideas which ultimately results in the best product and experience for our customers.”

Select 6-Top NaturalPoly-Wood is truly a group of innovators reinventing more than the typical business model. With their new line, Select, the star of the show is the material. “We’ve explored outside the paradigm of what is being done with all-weather materials,” described Doug Rassi, co-founder and president, “and have created something that has never been done before. We’ve given this material genuine warmth and authenticity; it’s something you want to live with.”

Although Select may have characteristics of wood, it’s not aiming to imitate wood or any other natural element. Because of this uniqueness, it’s difficult to fully explain the emotional connection that happens once you experience Select. Your first instinct is to reach out and physically touch it, to feel the luxury. To trace with your fingers the distinct markings and intentional imperfections that Poly-Wood has welcomed and embraced. Each piece of lumber is a hand-finished, one of a kind, work of art where no detail has been overlooked.

Select 4-Top RosewoodTrue to all Poly-Wood products, Select is made in the USA with a proprietary blend of mostly recycled materials. It’s backed by an impressive 20-year warranty and offers customers the freedom that comes without upkeep; no waterproofing, painting or staining. Each Select piece also receives a hand-applied UV coated finish so that as it weathers, the sun begins to richen the colors.

From providing an exceptional culture for employees to pioneering reliable and stunning outdoor furniture, Poly-Wood is truly breaking the mold. In production, their technology makes it possible for employees to quickly assemble and package each piece of furniture.  When customers choose the “Buy Now” option, that furniture ships the next day with 99.8% accuracy. Pierson added, “We cherish the ideals of creating great customer experiences with a focus on the present age expectation of fast and painless transactions and delivery.”

www.polywoodinc.com


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Contemporary and Classics – What Pride Is All About

Pride_Photo_1From July 14-16, the Chicago Merchandise Mart was a-buzz with anticipation for casual furnishings and accessories introductions from Pride Family Brands. On the 15th floor, the Pride Family Brands’ showroom saw a steady stream of current and future customers introduced to “What Pride Is All About.” Pride Family Brands hosted a record number of casual furnishings retailers who collectively provided positive feedback on the company’s contemporary and classic designs.

Pride_Photo_2“A great deal of time, energy and hard work over the past year has gone into creating the products for the markets and when our efforts are met with such positive response as was the case at the Preview Market, it is gratifying to everyone in our organization,” Steve Lowsky, CEO, Pride Family Brands. “Meeting design as well as marketing demands of our retailers is our primary goal as they are the reason for all we do including product development to customer service.”

Pride_Photo_3Standouts recognized within the new product introductions included the exciting contemporary collections – Eclipse and Park Place. The collections represented luxury elements with modern appeal. Within the 2016 Park Place Collection, Pride Family Brands brings sleek lines, modern seating, aluminum durability and performance fabrics to create a fresh and contemporary appeal.

Pride_PhotoWith an attractive angular frame design and floating seat, the Eclipse Collection is a definite show stopper. Expertly engineered with multiple banding layers and sleigh legs, the Eclipse captures a luxury contemporary look.

From the classical design vein, Villa Bianca. Belle Époque and La Reserve were introduced featuring decorative features, intricate cast elements and open styling.

Pride_Photo_5“We see the Park Place as a real winner with its clean and crisp lines,” said Mary Mann, Laacke and Joys, Milwaukee, Wisconsin.” The Villa Bianca is also exciting as it will have wide customer appeal with a design that will be of interest to a broad range of customers.”

Pride_Photo_6Visitors to the Pride showroom were met with five complete collections and nearly 100 individual new items from furnishings to accessories. A Live Edge dining table top was a show stopper and new Platinum and Jasmine finishes highlighted the contemporary styles.

During opening night of the market, Pride Family Brands hosted a cocktail reception for market-goers that included music, hor d’oeuvres and a preview of all introductions.

www.pridefamilybrands.com


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Hearth & Home Technologies’ Summer Summit Inspires and Informs

HHT_2Hearth & Home Technologies hosted its second-annual Summer Summit from June 8-10 at the historic Peabody Hotel in Memphis, Tennessee. More than 400 attendees participated in two days of customized breakout sessions focused on best practices in online marketing, human resources, sales expertise, risk management and profit maximization, as well as brand immersions and hands-on product demonstrations from Heatilator, Heat & Glo, Quadra-Fire and Harman.

HHT_4The nearly 20 breakout sessions featured functional experts from HHT, Houzz, Rocket 55, The Alexander Group, Best Buy, The Adler Group, Resultants for Business and the University of Minnesota. In addition to world-class business content, attendees enjoyed a cocktail reception, an awards dinner honoring top customers for sales volume and sales growth by brand, and entertainment provided by the Wes Cook Band with special guest appearances by Elvis.

HHT_3The event, designed for HHT customers to celebrate, collaborate, educate and win, was a success, “customer events like the Summer Summit are key in keeping us grounded and connected with our customers,” VP Berger, president of Hearth and Home Technologies commented. “It’s our dealers and distributors who provide the passion, sales and service in the field every day so it’s important we take the time to get together to collaborate and say thank you to our customers. They are the lifeblood of the industry and we sincerely appreciate their efforts and commitment.”

HHT_1Feedback from customers was overwhelmingly positive:
• “Exciting, energetic learning experience with fun mixed in.” — Tim Colwick, Afterglow Energy
• “I’m very impressed with how HHT used Summer Summit to help distributors become better business partners instead of just promoting their own products.” — Ron Cochran, of Builder Specialties in Georgia.
• “Thank you for the opportunity to attend Summer Summit! We enjoyed conversing with other hearth professionals. Hats off again to wowing us with one of your events! Summer Summit was a home run. We’re gearing up to grow in the 2015-2016 season and look forward to partnering with HHT!” — Alexis Rettinger, Rettinger Fireplace Systems in New Jersey.  
• “Informative and motivating. Glad we were invited to attend.” — Robert Kladke, Black Hat Chimney & Fireplace

HHT is currently planning its 2016 summer summit.

www.hearthnhome.com
www.fireplaces.com


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New Products Shine at the Outdoor GreatRoom Company

The Stonefire 32.

The Stonefire 32.

MINNEAPOLIS – The Outdoor GreatRoom Company™ is releasing newly designed Stonefire 32 and Saturn 16 Gas Fire Pit Tables. These fire pit tables were designed to bring function and style in a compact size to the outdoors as both a fire pit and as a table. Both fire pit tables use a 16-inch stainless steel, UL-listed Crystal Fire™ burner for safety and are made out of durable, outdoor-rated materials.

Stonefire 32 features include:
• compact design with 32” diameter stonefire composite top and an enclosed Dora Brown mesh base to hide the propane tank;
• matching burner cover;
• easy to maintain powder coated Dora Brown metal and mesh base;
• 16-inch stainless steel burner-UL listed;
• 20 lb. LP Tank in base; and
• ability to convert to natural gas.

The Saturn 16.

The Saturn 16.

Saturn 16 features include:
• compact design with 32-inch diameter stonefire composite top with an open base;
• matching burner cover included;
• easy to maintain Dora Brown powder-coated metal base;
16-inch stainless steel burner-UL listed; and
• ability to convert to natural gas

In addition to the Stonefire and the Saturn, the newly designed Monte Carlo Gas Fire Pit Table was designed to bring modern elegance to the outdoors as both a fire pit and a table. The fire pit table uses a stainless steel, UL-listed Crystal Fire™ burner for safety and is made of durable, outdoor-rated materials.
 

The Monte Carlo

The Monte Carlo

The black glass top, coordinated with an easy-to-care-for black powder-coated metal base will withstand all of the elements. Whether entertaining a small or large group, the Monte Carlo Fire Pit Table will be the center of attention.

Monte Carlo features include:
• modern linear design;
• black glass top with matching burner cover included;
• easy to maintain powder-coated metal base;
• 12-inch by 42-inch stainless steel burner-UL Listed;
• burners produce up to 100,000 BTUs;
• stores 20-pound LP tank in base; and
• ability to convert to natural gas

www.outdoorrooms.com  
www.twitter.com/OutdoorRooms 
www.facebook.com/OutdoorGreatrooms


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Hearth & Home Technologies Honors Top Customers With Mexico Vacation

(L to R): Melanie Casey, Cory Casey, and Natalie Casey (California Mantel); Brian Smith and Heather Lang (HHT); Erin and Scott Lewison (Fireside Hearth & Home); and Shelby Capps (Spa Brokers).

(L to R): Melanie Casey, Cory Casey, and Natalie Casey (California Mantel); Brian Smith and Heather Lang (HHT); Erin and Scott Lewison (Fireside Hearth & Home); and Shelby Capps (Spa Brokers).

LAKEVILLE, MN – Hearth & Home Technologies (HHT) celebrated another fantastic year with a week in Mexico. The 150 top-selling customers, and their guests, relaxed in Puerto Vallarta with HHT members from April 27 – May 1, 2015.

In addition to enjoying the amenities of the all-inclusive resort, customers experienced catamaran sailing, zip-lining, waterfall repelling, rounds of golf, spa treatments, a private farewell dinner, and entertainment on Las Caletas Island.
 
Owner winners were selected based on the highest year-over-year growth, or highest individual brand volume, and sales rep winners were selected based on the most products sold.

www.hearthnhome.com

(L to R, Back to Front): Jeff and Becky Hanel (HHT); Rory Hamblin (Hearth & Home Dist of Utah); Brad Determan (HHT); BJ Hogge, Gary Reuter, Jennie Hamblin, Summer Hogge and Katy Reuter (Hearth & Home Dist of Utah).

(L to R, Back to Front): Jeff and Becky Hanel (HHT); Rory Hamblin (Hearth & Home Dist of Utah); Brad Determan (HHT); BJ Hogge, Gary Reuter, Jennie Hamblin, Summer Hogge and Katy Reuter (Hearth & Home Dist of Utah).

Lester and Kesha Palmer (HHT)

Lester and Kesha Palmer (HHT)

Bob Ballard (HHT senior vice president of Marketing).

Bob Ballard (HHT senior vice president of Marketing).


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A Busy Year for Founder of “Girls at the Grill”

North Carolina native Elizabeth Karmel, a.k.a. Grill Girl, started “Girls at the Grill” because she truly believed that cooking in the outdoors could be expanded beyond the occasional backyard barbecue. “I had an idea that if I could get women to embrace a gas grill, they would start using it for everyday cooking,” she says. “Men and women are doing that.”

Getting more “girls at the grill” is of particular interest to grill manufacturers and specialty retailers, especially considering that industry statistics show that women are grilling out more and continuing to influence purchasing decisions in the household.

Elizabeth Karmel at the grill.

Elizabeth Karmel at the grill.

“Women all across the U.S. are hungry for recipes and hints on how to use the grill to cook for family and friends,” says Karmel. “Girlsatthegrill.com is the first grilling website designed for women by women—or rather ‘for girls by girls’ because in North Carolina where I grew up, a woman is a ‘girl’ until she’s 99.”

With her reputation growing, Karmel launched CarolinaCueToGo.com last year, an “online barbecue shack” specializing in North Carolina whole-hog barbecue, seasoned with Karmel’s signature Lexington-Style Vinegar Barbecue Sauce. This dedication to cooking innovation is an extension of her career-long dedication to indoor and outdoor cuisine.

She is the founding executive chef of Hill Country Barbecue Market in NYC, Brooklyn, and Washington, DC, and NYC and Brooklyn’s Hill Country Chicken. She developed the award-winning menu and flavor profiles from the meats to the sides and desserts for both restaurant concepts.

“I’m committed to sharing my passion for outdoor cooking with women everywhere,” adds Karmel. “Not only will you have eaten your last piece of charred chicken or shoe-leather steak, but you’ll find out just how fun it is. Why do you think the boys have kept it to themselves all these years?”

www.girlsatthegrill.com
www.elizabethkarmel.com

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